Engineering notebook · Lumada Labs
We share guides for decisions about software, AI and integrations.
We share experience and engineering criteria for evaluating when to build, integrate or automate. We explain alternatives, risks and questions that help prepare for technical and business decisions.
If you're already planning a project
Start a conversation about what you need.
Consulting
Consulting and architecture
We assess systems and set priorities for improving them.
Software
Custom software development
We build platforms and tools tailored to each operation.
Payments
Mercado Pago integration
We connect payments, statuses and reconciliation with business processes.
Marketplace
Mercado Pago marketplace
We integrate payments with sellers, fees and operating rules.
AI + WhatsApp
AI for customer service and operations
We design assistants for web, WhatsApp and internal work with human oversight.
Decision guides
Practical reading for making better choices.
When custom software makes sense
A guide to building what you actually need.
HiringWhat to check before hiring a software development firm
Tough questions to ask before buying development hours.
PaymentsHow to integrate Mercado Pago into an existing website or system
Payment, status, return and operations.
MarketplaceMercado Pago marketplace and its common pitfalls
Fees, sellers, rules and support.
AIWhat to automate with WhatsApp and AI
Customer service with clear boundaries.
ConsultingHow to tell whether your system needs improvement or a rebuild
Technical and operational signals to help you decide.
A critical look at AIWhat it takes to use AI in customer service
Context, responsibilities and human follow-up.
CultureHow to choose a cultural platform, ticketing system or marketplace
What to consider when choosing technology for culture.